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24/7 Emergency Triage

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Our Services

24/7 Emergency Triage in Jacksonville, NC

When something is wrong with your horse, you need answers fast. Clarina Equine offers 24/7 emergency triage, so you can talk to an experienced equine veterinarian at any hour and get clear, calm guidance on what to do next.

What Is Emergency Triage?

Triage means sorting out how serious a problem is and how quickly it needs attention. Not every worrying sign is an emergency, and not every emergency looks dramatic at first. A quick conversation with a vet helps you decide whether your horse needs a vet on site straight away, can safely wait for a routine visit, or can be cared for at home with the right instructions.

Our triage service is remote, so help is only a phone call away, wherever you and your horse are. You describe what you are seeing, share photos or video if you can, and our veterinarian helps you understand the situation and take the right first steps.

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What to Expect When You Call

Our triage process is simple and designed to keep you and your horse safe while help is arranged.

1. Tell Us What Is Happening

We will ask focused questions about your horse’s behavior, breathing, appetite, manure, gait, and any injuries. Photos and short videos are very helpful if it is safe to take them.

2. Get an Urgency Assessment

Our veterinarian will explain how urgent the situation appears: whether you should call an on-site vet immediately, monitor closely, or manage things at home for now.

3. Clear First-Aid Steps

You will receive practical, step-by-step instructions to keep your horse comfortable and stable, such as what to do and what to avoid while you wait for hands-on care.

4. Follow-Up Support

If things change, call back. We are here to help you reassess and adjust the plan as your horse’s condition develops.

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Why Fast Triage Matters for Your Horse

Horses can go downhill quickly, and the first hour of a problem often shapes the outcome. Getting expert advice early helps you act with confidence instead of guessing.

Act Sooner

Knowing when a situation is truly urgent means your horse gets the right care at the right time, which can reduce complications.

Avoid Unnecessary Stress

Sometimes the answer is that your horse can be safely monitored at home. Triage can save you an unnecessary emergency call-out and give you peace of mind.

Always Available

Emergencies do not keep office hours. Our triage line is open 24 hours a day, 7 days a week, including weekends and holidays.

When to Call for Emergency Triage

Call us right away if you notice any of the following:

  • Signs of colic, such as pawing, rolling, sweating, or looking at the belly
  • Sudden lameness or refusing to put weight on a leg
  • Wounds that are deep, bleeding heavily, or near a joint or eye
  • Difficulty breathing, choking, or nasal discharge with distress
  • A horse that is down and will not get up, or is unusually dull or weak
  • Foaling problems or a mare in visible distress

If you are unsure, call. It is always better to ask early than to wait and wonder.

Practice Highlights

  • Equine-Only Expertise: Advice focused entirely on horses
  • 24/7 Availability: A veterinarian is reachable any time, any day
  • Direct Access to Dr. Carol Atholi: Internationally trained, with advanced veterinary practice certification
  • Remote and Convenient: Help wherever you and your horse are
  • Serving Jacksonville and Beyond: Support for horse owners across the area

Frequently Asked Questions

Is your emergency triage line really available 24/7?

Yes. You can reach Clarina Equine 24 hours a day, 7 days a week, including weekends and holidays. Call (910) 787-1287 anytime.

What is the difference between triage and an emergency vet visit?

Triage is a remote assessment that tells you how urgent the problem is and what to do right away. If your horse needs hands-on treatment, we will tell you and help you plan your next step with a local on-site vet.

What information should I have ready when I call?

If it is safe, note your horse’s behavior, breathing rate, appetite, manure, and any injuries. Photos or a short video are very helpful. Keep yourself safe around a distressed horse at all times.

How much does an emergency triage call cost?

Costs depend on the length and complexity of the consultation. We will explain pricing clearly when you call. For current rates, contact (910) 787-1287.

Can triage replace an in-person vet?

No. Triage helps you make fast, informed decisions, but some problems need hands-on examination and treatment. When that is the case, we will tell you clearly and help you act quickly.

Need Help With Your Horse Right Now?

Don’t wait and worry. Call Clarina Equine at (910) 787-1287, day or night, to speak with an equine veterinarian about your horse’s emergency. We are based at 4537 Timmerman Street, Jacksonville, NC 28540 and support horse owners throughout Jacksonville and the surrounding communities with fast, expert triage wherever you are.